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Knowledgebase : VPOP3 and VPOP3 Enterprise

If your email client displays an '-ERR Mailbox Locked' or '-ERR [IN-USE] Mailbox Locked' error when trying to log into VPOP3 it means that the mailbox is locked. The POP3 standard requires that POP3 mailboxes have an 'exclusive lock' on them when they a...
ERROR MESSAGE: YOUR CONNECTION HAS BEEN BLOCKED TEMPORARILY - TRY AGAIN LATER If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later orServer access temporarily blocked! Please try ...
> Recently Vpop3 has suddenly started generating POP3 connection errors like this on every connection. I have spoken to the hosting company and they do not feel that anything has changed. Please could you let me have your opinion / advice on this. > > ...
WHAT IS SOFTWARE MAINTENANCE? Software Maintenance allows you to get any version upgrades free of charge when they are released during the period of validity of your Software Maintenance. It also provides you with basic email support during the maintenan...
All editions of VPOP3 (from v3 onwards) support SSL connections to remote mail servers. To use these, just enable the relevant encryption options in the Mail Connectors, and change the 'port' number if appropriate. VPOP3 Enterprise supports SSL or START...
> Is there a simple way to set up a Global Autoresponder in VPOP3 Enterprise? > > I've checked all the settings and the Wiki, but I can't see an easy way to set up a single autoresponder which will trigger for incoming mail to any recipient. No, there...
> Hi, > I have recently re addressed my vpop3 server which has generally worked quite well but I have a problem with the spam filter. > Every day I receive an email listing quarantined email with a link next to each which I can click to access the e-mai...
> I have moved the VPOP3 archived message files to another location without using the VPOP3 GUI and now I want to find one of these old archived messages. This can be tricky . You could:  - copy all the files back into the VPOP3 archive directory so that...
To increase the number of users that your VPOP3 licence allows you need to buy an upgrade licence to the next higher licence size. You will receive a new licence code which you should enter into the software to activate the upgrade. You can NOT add two ...
To upgrade VPOP3 to a later version, or to change from VPOP3 Basic to VPOP3 Enterprise (or vice versa), simply install the later version over the top of the earlier version. Do NOT uninstall anything. The installation process will maintain all your user...
LOST ADMINISTRATOR PASSWORD The administrator password is the same password as used for collecting email by a user who is set up as an administrator in VPOP3. It is not a separate password, so if the administrator can remember his or her email password t...
> I have an issue with just one user. Intermittently, a whole bunch of emails are just deleted from his inbox. Is there any way to tell who deleted them? If they were deleted recently, you can undelete the messages from by editing the user, going to the...
> I currently have lots of mail stored in outlook. > I am looking at installing VPOP3 Enterprise to use IMAP so I can access any mail from anywhere > > Is there a way to copy all existing mail from Outlook to VPOP3? An easy way to do this is simply t...
> We would like to incease the Max Connections value under Database / Connections / Advanced Settings > > This is currently set to the default of 50 and we're finding that we are reaching that value quite frequently. because there are notes about havin...
In VPOP3 v6.6 and earlier, Lua scripts are stored as separate files in the VPOP3 installation directory. If you wanted to back them up you would need to copy them separately, and they had to be edited from outside VPOP3. In v6.7 and later, they are stor...
Sometimes, for diagnostic purposes, you may wish to see what the PostgreSQL database server is doing at any time. This can be useful if VPOP3 is taking a long time to start (eg after an upgrade) or if the server is struggling because it's so busy. All y...
When trying to install VPOP3 on Windows XP or Windows Server 2003, after entering the licence key, you may get the error: UNABLE TO CHECK LICENSE KEY STATE: AN ERROR OCCURRED IN THE SECURE CHANNEL SUPPORT This is due to a bug in Windows XP/2003 which c...
VPOP3 Enterprise allows you to share address books. These instructions give a basic example Log into VPOP3's Webmail at http://:5108 [http://:5108] and go to the 'Address Book' tab Right-click on the PERSONAL entry under EXTERNAL ADDRE...
VPOP3 supplies email to client computers using protocols such as IMAP4, POP3, etc, so you do not need to share folders on the VPOP3 server at all. In general it is best NOT to share the folders, because that way users cannot cause damage to the VPOP3 co...
> Hi I have few sites where the archive has grown huge over a number of years > and the customers have asked us to both stop archiving and shrink the db Is > there any script that can be run to remove the archive or is it a case of > create a new vpop ...
All registered VPOP3 owners are eligible to upgrade their copy of VPOP3 to a later minor release version free of charge. Major release versions are chargeable. So, for instance, users of VPOP3 1.4 can upgrade to 1.5 free of charge, but there may be a ...
There have been many reports of the PC where VPOP3 is installed going very slowly if Sophos Antivirus is installed on the same PC. You need to exclude the VPOP3 database directory from Sophos Antivirus' scanning. In Sophos Antivirus: * go to Tools...
WHAT HAPPENS If the VPOP3 poll doesn't seem to stop, then it may be that the automatic update process has stuck. You may also notice that there is a long running 'MOTD' (Message Of The Day) session in Status -> Active Sessions. The MOTD session performs ...
> I have noticed that when logged-in in VPOP3 Settings, there is a line > at the bottom left saying "VPOP3 Basic version - servername - 169.254.32.161". What is the URL there for > and what does it mean? That is just an IP address which VPOP3 detect...