RSS Feed
News
Jul
8
Reduced technical support availability
Posted by Paul Smith on 08 July 2014 12:17 PM

From 22nd July until 5th August (inclusive) there will be reduced technical support availability due to staff holidays. We recommend that you do not plan to do any routine work to your VPOP3 servers during these times (eg server migrations, upgrades etc).

We request you send your support requests through our web support portal at https://support.pscs.co.uk during this time if possible. In an emergency (ie a server down situation), you can call, but there may still be delays in replying, so email is often better in any case.

Note that our knowledgebase has lots of useful information on it, including troubleshooting tips if VPOP3 or VPOP3DB (PostgreSQL) won’t start. Most of the questions we get asked are already answered in our knowledgebase.


Read more »